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Terms and Conditions


Batch20 is the lead brand of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED ("Batch20"). Through Batch20, close by its sub-pages, and the Batch20 App, Batch20 works 2 separate doors through which it offers cricket based, football based online games. Batch20 as used in this way will be deciphered as a total reference to Batch20 and the Batch20 App.

Utilization of Batch20

Any individual ("User") getting to Batch20 or the Batch20 App ('Batch20 stage') for participating in the various difficulties and games (checking games), available on Batch20 stage ("Contest(s)") ('Batch20 Services') will be restricted by these Terms and Conditions, and each and every other rule, rules and terms of use insinuated in this or gave by Batch20 as per any Batch20 Services.

Your utilization of the items as well as administrations on the Portal (hereinafter alluded to as "Administrations") at present offered or to be offered in future by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED , its auxiliaries, members, licensors, partners and accomplices (hereinafter alluded as "CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED ") through the Portal( which contains, (hereinafter alluded as "Site" or "Sites") and the Batch20 applications (hereinafter alluded as "Application" or "Applications"), are altogether dependent upon and administered by these Terms of Service, Privacy Policy, Help, Promotions, Add Cash, My Account and Bring-A-Friend areas aggregate or individually for every Website including the sub-segments of these segments on the Website and App, by and large (hereinafter alluded as "Terms").

On the off chance that any of the Terms are resolved to be unlawful, invalid, void or unenforceable in any capacity whatsoever by any legal or semi - legal body in India, it won't influence the legitimacy and enforceability of the rest of the Terms. Our disappointment or deferral to act or exercise any privilege or cure concerning a break of any of the Terms by you will not be interpreted as a waiver of our entitlement to act regarding the said penetrate or any earlier, simultaneous, ensuing or comparative breaks. On the off chance that an advancement, game, occasion, rivalry or competition is sorted out by us on a Portal, it will be represented by the Terms and any advantageous terms and conditions which might be explicitly applied for that advancement, game, occasion, rivalry or competition.

We are a member of The Batch20 Federation and our Company Identification Number(PAN) is AACCU2907M.


1. Legality You may just utilize the Services to Play Cash Games (as characterized underneath) on the off chance that you are 18 years old or over. Admittance to our Services or any part thereof might be confined by us every once in a while in our sole choice. You affirm that you are not getting to the Services to play Cash Games from

Outside India or from the States of Assam, Odisha, Telangana, Sikkim and Nagaland in India for getting to .

2. Game Services All competitions, special games, practice games and money games composed on the Websites are all in all alluded as "Games". The standards relevant to each kind of Game are given under the Help area on the particular Website and App.

"Money Game(s)" are Games that require the member to have a specific least money balance in their client record to take an interest. All different Games offered on the Portal are characterized as Non-Cash Game(s). We charge administration charges for Cash Games, which may differ contingent upon the idea of the Cash Game and are liable to change now and again. Non-Cash Games are offered free on the Portal, yet might be dependent upon section limitations at times. Administration charges charged by us are comprehensive of all relevant assessments, including GST.

3. User representations

Any data gave by you to us, regardless of whether at the phase of enlistment or during whenever in this manner, ought to be finished and honest.

Preceding adding money to your client account or taking an interest in Cash Games, you will be dependable to fulfill yourself about the legitimateness of playing Cash Games in the purview from where you are getting to Cash Games. In the event that you are not lawfully skilled to separately go into Indian Rupee exchanges through financial diverts in India as well as are not getting to any Website from an allowed purview, you are disallowed from taking an interest in Cash Games on the site. In case of such infringement, your interest in Cash Games will be regarded to be in break of the Terms and you won't be qualified for get any prize that you may win in such Cash Games.

You speak to that you are 18 years old or more established to partake in any Games and are additionally in any case equipped to go into exchanges with different clients and us. You know that interest in the Games sorted out by us ("Activity") may bring about monetary misfortune to you. With full information on the realities and conditions encompassing this Activity, you are deliberately partaking in the Activity and accept all accountability for and hazard coming about because of your cooperation, including all danger of money related misfortune. You consent to repay and hold us, our representatives, chiefs, officials, and operators innocuous concerning any cases and expenses related with your interest in the Activity.

You speak to that you have the experience and the essential abilities needed to partake in the Activity and that you don't know about any physical or state of mind that would disable your capacity to completely take an interest in the Activity. You further recognize that you are exclusively liable for any outcome coming about because of you partaking in this Activity or being related with this Activity or around this Activity. You comprehend that we accept no obligation or duty regarding any monetary misfortune that you may continue because of investment in the Activity.

You comprehend and acknowledge that your cooperation in a Game accessible on the Portal doesn't make any commitment on us to give you a prize. Your triumphant of a prize is totally reliant on your expertise as a player opposite different parts in the Game and subject to the standards of the Game.

You comprehend and concur that you are exclusively answerable for all substance posted, sent, transferred or in any case made accessible on the Portal by you. All substance posted by you should be lawfully possessed by or authorized to you. By distributing any substance on the Website, you consent to allow us a sovereignty free, around the world, non-selective, ceaseless and assignable option to utilize, duplicate, imitate, alter, adjust, distribute, alter, decipher, make subordinate works from, send, circulate, openly show, and freely play out your substance and to utilize such substance in any related advertising materials delivered by us or our members. Such substance may incorporate, without constraint, your name, username, area, messages, sexual orientation or pictures. You additionally comprehend that you don't acquire any rights, legitimate or impartial, in any material joining your substance. You further concur and recognize that we reserve the option to use in any way at all, all correspondence or criticism gave by you.

You understand and accept that we reserve the right to record any and all user content produced by way of but not limited to chat messages on the Portal through our feature, through the in-game chat facility or other interactive features, if any, offered as part of the Services. You understand that the funds in your user account held by us do not carry any interest or return. You shall not hold us responsible for not being able to play any Game for which you may be eligible to participate. This includes but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be suspected or established violation of any of the Terms. You understand and accept that by viewing or using the Portal or availing of any Services, or using communication features on the Portal, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard shall be final and binding on you. We are in compliance with FATF guidelines and therefore you are also required to comply with the FATF guidelines. By using our Portal, you undertake to comply with the FATF guidelines. You represent that you are not a politically exposed person. You represent that you have not been convicted for any crime. You represent that you are not on the UN Sanctions List or work for a company that is on the UN Sanctions list.

4. User Account Creation & Operation To use our Services, you will need to register with us on the Portal. By completing the online registration process on the Portal, you confirm your acceptance of the Terms. By registering on our Portal, you agree to receive all communication from us including promotional messages relating to Tournaments & Bonus through SMS, voice call, Email and Push Notifications. You may withdraw your consent by sending an email to as the case may be. During the registration process, you will be required to choose a login name and a password in addition to providing some other information which may not be mandatory. Additionally, you may be required to give further personal information for your user account verification and/or for adding cash to your user account. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc. You undertake that you will update this information and keep it current. You acknowledge that we may, at any time, required to verify the correctness of this information and in order to do so may require additional documentary proof from you, failing which we reserve the right to suspend or terminate your registration on the Website. Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us. You understand that it is your responsibility to protect the information you provide on the Websites including but not limited to your Username, Password, Email address, Contact Details and Mobile number. We will not ask for your user account login password which is only to be entered at the time of login. At no other time should you provide your user account information to any user logged in on the Websites or elsewhere. You undertake that you will not allow / login and then allow, any other person to play from your user account using your username. You specifically understand and agree that we will not incur any liability for information provided by you to anyone which may result in your user account on the Websites being exposed or misused by any other person. You agree to use your user account with us, solely for the purpose of playing on the Websites and the Apps and for transactions which you may have to carry out in connection with availing the Services thereon. Use or attempted use of your user account for any reason other than what is stated in the Terms may result in immediate termination of your user account and forfeiture of any prize, bonus or balance in the user account. You also understand and agree that deposits in your user account maintained with us are purely for the purpose of participation in Cash Games made available on the Portal. You understand and agree that you cannot transfer any sum from your user account with us to the account of another registered user on the Portal except as may be permitted by us and is subject to restrictions and conditions as may be prescribed. We are legally obliged to deduct tax at source (TDS) on winnings of more than 10,000/- in a single tournament, a single Pool Appu game, or a single Points Appu game (click here for illustrations) on a single contest on Batch20 (click here for illustrations) on, as the case may be. In these cases, you will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so. TDS at the rate of 30%, or such other rate as may be prescribed by law at the relevant time, will automatically be deducted from such winnings and the rest will be credited to your CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED user account. Withdrawal of these winnings will only be permitted upon your providing your correct PAN details. These limits and rates are subject to change as per the prevailing rules and regulations. Our obligation in this regard is limited to deducting TDS as required by law and providing you an appropriate certificate of tax deduction. We neither advise you nor shall in any manner be responsible for your individual tax matters. On winning a contest with white goods prizes, the TDS (Tax Deducted at Source) on the Cash Prizes won, will be borne by the winner of said contest, whereas the TDS on the white goods, such as cellphones, speakers, etc. will be borne by Batch20 We reserve the right to verify your PAN from time to time and to cancel any prize should your PAN be found inconsistent in our verification process.

5. User Account validation and personal information verification CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED may from time to time attempt to validate its players' user accounts. These attempts may be made via a phone call or via email. In the event that we are not able to get in touch with you the first time around, we will make additional attempts to establish contact with you. If the phone number and email provided by you is not correct, we bear no responsibility for the Services being interrupted due to our being unable to establish contact with you. If we are unable to reach you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the Portal or reduce your play limits and/or Add Cash limits until we are able to satisfactorily validate your user account. We will in such events email you to notify you of the next steps regarding user account validation. We may also ask you for proof of identification and proof of address from time to time. Upon receipt of suitable documents, we will try our best to enable your user account at the earliest. However, it may take a few business days to reinstate your user account. In the event that we have made several attempts to reach out to you but have been unable to do so, we also reserve the right to permanently suspend your user account and refund the amount, if any, in your user account to the financial instrument through which the payment was made to your user account or by cheque to the address provided by you. In the event the address provided by you is incorrect, We will not make any additional attempts for delivery of the cheque unless a correct address is provided by you and charges for redelivery as prescribed by us are paid by you. The Privacy Policy of our Portal form a part of the Terms. All personal information which is of such nature that requires protection from unauthorized dissemination shall be dealt with in the manner provided in the Privacy Policy of the Portal.

6. User restrictions Anti-Cheating and Anti-Collusion: You embrace that you yourself will play in all Games in which you have enrolled/joined and not utilize any type of outside help to play. You will not include unapproved segments, make or use cheats, abuses, bots, hacks or some other outsider programming intended to adjust the Websites or utilize any outsider programming that captures, mines or in any case gathers data from or through the Websites or through any Services. Any endeavor to utilize any such outside help is carefully disallowed.

Development of groups with the end goal of intrigue among you and some other user(s) for taking an interest in Games sorted out on the Websites or some other type of cheating is carefully disallowed.When collusion or cheating is detected on we shall settle the Game as per its "Game Cancellation Settlement Policy" and may take further appropriate action against offending users in terms hereof including banning access to the Portal and any or all Services. Money Laundering: You are prohibited from doing any activity on the Website that may be construed as money laundering, including, without limitation, attempting to withdraw cash from unutilized cash added through credit cards or deliberately losing money to a certain player(s). Anti-SPAMMING: Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the Website to benefit from any of our promotional program or for any other purpose is strictly prohibited. Multiple IDs: Your registration on the Portal is restricted to a single user account which will be used by you to avail the Services provided on the Portal. You are prohibited from creating or using multiple user IDs for registering on the Portal. You may not create a login name or password or upload, distribute, transmit, publish or post content through or on the Websites or through any service or facility including any messaging facility provided by the Websites which : is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing; contains expressions of hatred, hurting religious sentiments, racial discrimination or pornography; is otherwise objectionable or undesirable (whether or not unlawful); would constitute incitement to commit a criminal offence; violates the rights of any person; is aimed at soliciting donations or other form of help; violates the intellectual property of any person; disparage in any manner CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or websites; promotes a competing service or product; or violates any laws In the occasion we discover that the login name made by you is obscene, frightful, hostile or in any case bothersome, we will tell you of the equivalent and you will speedily give us an other login name so we can change your current login name to the new name gave by you. On the off chance that you neglect to give an other name, we claim all authority to either for all time suspend your client account or reestablish your client account simply after an alternate adequate login name has been given by you.

You will not have, capture, copy or divert exclusive correspondence conventions, utilized by the Portal, assuming any, paying little mind to the technique utilized, including convention imitating, figuring out or change of the Portal or any records that are important for the Portal.

You will not outline the Portal. You may not force article remarks, business material or any data on the Websites, adjust or alter Content on the Websites, or eliminate, pulverize or block any exclusive notification or marks. You will not utilize Services on the Portal for business purposes including however not restricted to use in a digital bistro as a PC gaming focus, network play over the Internet or through gaming organizations or association with an unapproved worker that duplicates the gaming experience on the Website. You shall not upload, distribute or publish through the Portal, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by us. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Websites or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information. You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, Content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Portal. Any form of fraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid cash cards, mobile phones for adding cash to your user account is strictly prohibited. Accessing or attempting to access the Services through someone else's user account is strictly prohibited. Winnings, bonuses and prizes are unique to the player and are non-transferable. In the event you attempt to transfer any winnings, bonuses or prizes, these will be forfeited. If you are an officer, director, employee, consultant or agent of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED or a relative of such persons ("Associated Person"), you are not permitted to play either directly or indirectly, any Games which entitle you to any prize on the Portal, other than in the course of your engagement with us. For these purposes, the term 'relative' shall include spouse and financially dependent parents and, children. You shall not post any material or comment, on any media available for public access, which in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderate by us; when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.

7. Payments and Player Funds All transactions on the Portal shall be in Indian Rupees. Once you register on our Portal, we maintain a user account for you to keep a record of all your transactions with us. Payments connected with participation in Cash Games have to be made through your CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED user account. All cash prizes won by you are credited by us into this user account. When making a payment, please ensure that the instrument used to make the payment is your own and is used to Add Cash into your user account only. Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money as you want in your user account for the purpose of participating in Cash Games on the Portal. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED wants you to play responsibly on the Websites. The ability to Add Cash in your user account shall be subject to monthly Add Cash limits which we can be set by us with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion. Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us following the complaints procedure provided in "Complaints and disputes" section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games. We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed, and the money credited back to your payment instrument. Player funds are held in trust by us in specified bank accounts. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED keeps all players' funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, you claims on the deposits will be given preference over all other claims to the extent permissible by law.

8. Withdrawals You may withdraw your winnings by means of either an account payee cheque or an electronic bank to bank transfer for the amount of winnings. You agree that all withdrawals you make are governed by the following conditions: CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED can ask you for KYC documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete. You can choose to withdraw money from your user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of your withdrawal request. Bonuses (except Bring a Friend bonus) and promotional winnings are subject to withdrawal restrictions and can only be withdrawn on fulfilling some preconditions, one of which is that you have made at least one cash deposit on the Portal and thereafter played at least one Cash Game. Once notified, post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honour your choice on the mode of withdrawal but reserve the right to always disburse the specified amount to you by cheque. In case of non-availability of your bank account details, the Company may require you to provide those details to process the refund/ withdrawal. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account. Withdrawals attract processing charges as per the prevalent policy. You may be eligible to make one or more free withdrawals in a month depending on various factors including your club status, the amount of withdrawal or the mode of withdrawal. In the event that you do not have an adequate amount in your user account to pay the processing charge, your withdrawal will not be processed at that time. You may request for a free withdrawal subsequently if you become eligible for the same at such time. If a cheque is not encashed within 30 days of dispatch, we will deem the cheque to have been lost and reserve the right to cancel the cheque with necessary instructions to our bank to stop payment of that cheque. This may result in dishonour of that cheque in which case we shall not be liable for the cheque amount to you. Any request for reissuing the cheque will result in deduction of applicable processing charges from the amount of the cheque on reissuance. We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account. To be eligible to win a prize, you must be a resident of India and accessing the Services of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED on the Services from India. If you are a prize winner resident in India and physically present in India while accessing the services of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED but not an Indian citizen, we will remit your winnings in Indian Rupees to the address/bank account given by you, provided, the address and bank account is within India.

9. Service Disruptions You may confront Service interruptions, including, however not restricted to separation or correspondence obstructions because of issues in the web foundation utilized for giving or getting to the Services or because of issues with the equipment and programming utilized by you. You comprehend that CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED has no power over these variables. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED will not be liable for any break in Services and you assume full liability for any danger of misfortune because of Service interferences for any such explanation. You comprehend, recognize and consent to the way that in the event that you can't play/take an interest in any Game/challenge/rivalry because of any blunder or oversight whether owing to Batch20 , including specialized or different glitches, the settlement of such Game/Contest/Competition will be settled according to the "Game Cancellation" Settlement Policy. It is clarified that, notwithstanding any limitation of liability as specified herein, CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED specifically disclaims any liability in the case of Games where there is no money paid by you.

10. Content All content and material on the Portal including but not limited to information, images, marks, logos, designs, pictures, graphics, text content, hyperlinks, multimedia clips, animation, games and software (collectively referred to as "Content"), whether or not belonging to Batch20, are protected by applicable intellectual property laws. Additionally, all chat content, messages, images, recommendations, emails, images sent by any user can be logged/recorded by us and shall form part of Content and CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED is free to use this material in any manner whatsoever. The Portal may contain information about or hyperlinks to third parties. In such a cases, we are not responsible in any manner and do not extend any express or implied warranty to the accuracy, integrity or quality of the content belonging to such third party websites or apps. If you rely on any third party Content posted on any website or app which does not belong to Batch20, you may do so solely at your own risk and liability. If you visit any third party website or app through a third party Content posted on the Portal, you will be subject to terms and conditions applicable to such third party website or app. We neither control nor are responsible for content on such third-party websites or apps. The fact of a link existing on our Portal to a third-party website or app is not an endorsement of that website or app by us.

11. Special Offer / Bundle Offer If a user is unable to join any one or more contest(s) in the Special Offer for any reason whatsoever, he will not be able to avail the Special Offer. In such cases, any money deducted from the wallet will be refunded to the wallet and the player can rejoin any of the Special Offer contests individually as a normal user provided such contests are available for him to join.

12. Promotions Bring A Friend ("BAF"): You can invite a friend, acquaintance or any other person to use the Services available on the Portal by accessing the "Bring - A - Friend" feature on the Portal. The BAF bonus plan shall be governed by the additional terms and conditions provided in the BAF section on the respective Website or App. Cash bonuses may be subject to withdrawal restrictions. All bonus plans shall be governed by the additional terms and conditions applicable to that bonus plan which will apply in addition to the Terms. The details of various promotions organized on the Websites can be found in the Promotions section on that Website. Eligibility and applicable conditions for the ongoing promotional programs are provided in the Promotions section, which form a part of the Terms. If any additional terms and conditions specific to a promotional activity are mentioned, they shall be applicable to such promotion in addition to these Terms. Games offered under the Promotions section may be cancelled or discontinued by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED at any time without notice without any liability on CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED whatsoever, except refund of entry fee, if applicable.

13. Batch20 Details of Batch20 program of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED are provided in the CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED TM section on the Batch20 Program may be altered or discontinued by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED at any time without notice and without any liability on CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED whatsoever. In addition, CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED may, but will not be obligated to, run CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED and/or other loyalty programs which may entail grant of reward points or such other loyalty rewards which may be redeemed in a manner prescribed in its specific terms and conditions. The terms and conditions of any and all loyalty programs can be modified by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED with or without notice at any time. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED reserves the right at its sole discretion to terminate its loyalty programs, if any, and revoke any unredeemed loyalty points with or without notice. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED shall not be liable to pay any compensation for loyalty points remaining in your user account in any event whatsoever, including, without limitation, the discontinuation of such loyalty programs by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED .

14. License Agreement & Intellectual Property All Content on the Websites shall be utilized only for the purpose of availing Services in conformity with the Terms. You acknowledge that all ownership rights and all copyright and other intellectual property rights in the Content are owned by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED or our licensors and that you have no right title or other interest in any such items except as expressly stated in the Terms. You are granted a personal, non-exclusive, non-assignable and non-transferable license to use the Content solely for the purposes of accessing and using the Services and for no other purpose whatsoever. You shall not sublicense, assign or transfer the license granted to you, or rent or lease or part with the whole or any part of such license or of the Content included in such license. You may not transfer, copy, reproduce, distribute, exploit, reverse engineer, disassemble, translate, decode, alter, make derivations from or make any other use of Content on the Websites in any manner other than as permitted for obtaining the Services provided on the website. You may not hyperlink the Portal to any other website without permission from us. You may access information on download and print extracts from the Portal for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you by downloading and you are expressly prohibited from using such materials for any commercial purpose unless agreed with us in writing.

15. Voluntary termination You are free to discontinue use of the Services on any Website at any time by intimating us of your desire to do so by sending an email to us at as the case may be. If at such time, there is a positive withdrawable cash balance in your user account, we will, subject to satisfactory verification, disburse the same to you by online transfer or by a cheque in a timely manner.

16. User Account suspension We may suspend or otherwise put restrictions on your access to the Services on the Websites during investigation for any of the following reasons: Suspected violation of Terms or other abuse of your user account; Suspected breach of security of your user account; or If there have been charge-backs on your user account. Our decision to suspend or restrict Service or any part thereof as we deem appropriate shall be final and binding on you.

17. Breach and consequences In the event of breach of any of the Terms being evidenced from our investigation or if there is reasonable belief, in our sole discretion, that your continued access to the Portal or any Website is detrimental to the interests of Batch20, our other users or the general public; we may in our sole discretion take any or all of the following actions: Restrict games between users suspected of colluding or cheating; Permanently suspend your user account on the Website; Forfeit the cash balance in your user account; Demand damages for breach and take appropriate civil action to recover such damages; and/or Initiate prosecution for violations that amount to offences in law. Additionally, in the event of committing material breach hereof, we reserve the right to bar you from future registration on the Website. The decision of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED on the action to be taken as a consequence of breach shall be final and binding on you. Any action taken by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED shall be without prejudice to our other rights and remedies available in law or equity.

18. Complaints, Grievances & disputes If you have a complaint, you should in the first instance contact the customer support team, as the case may be or write to us following the procedure given in the respective Contact Us section on the relevant Websites. Complaints should be made as soon as possible after circumstances arise that cause you to have a complaint. You accept that any complaints and disputes are and remain confidential both whilst a resolution is sought and afterwards. You agree that you shall not disclose the existence, nature or any detail of any complaint or dispute to any third party. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED shall make efforts to resolve complaints within reasonable time.

19. Modifications and alterations We may alter or modify the Terms at any time without giving prior notice to you. We may choose to notify of some changes in the Terms either by email or by displaying a message on the Portal; however, our notification of any change shall not waive your obligation to keep yourself updated about the changes in the Terms. Your continued use of any Portal and/or any Services offered constitutes your unconditional acceptance of the modified or amended Terms. We may also post supplementary conditions for any Services that may be offered. In such an event, your use of those Services will be governed by the Terms as well as any such supplementary terms that those Services may be subject to.

20. Limitation of liability In addition to specific references to limitation of liability of CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED elsewhere in the Terms, under no circumstances (including, without limitation, in contract, negligence or other tort), CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED shall be liable for any injury, loss, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, general damages or any direct, indirect, special, incidental, consequential, exemplary or punitive damages of any kind whatsoever arising out of or in connection with your access to, or use of, or inability to access or use, the Services on any Website or App in the Portal. You further agree to indemnify us and our service providers and licensors against any claims in respect of any such matter.

Without limiting the generality of the foregoing, you specifically acknowledge, agree and accept that we are not liable to you for: the defamatory, undesirable or illegal conduct of any other user of the Services; any loss whatsoever arising from the use, abuse or misuse of your user account or any feature of our Services on the Websites; any loss incurred in transmitting information from or to us or from or to our Websites by the internet or by other connecting media; any technical failures, breakdowns, defects, delays, interruptions, improper or manipulated data transmission, data loss or corruption or communications’ infrastructure failure, viruses or any other adverse technological occurrences arising in connection with your access to or use of our Services; the accuracy, completeness or currency of any information services provided on the Websites and Apps; any delay or failure on our part to intimate you where we may have concerns about your activities; and your activities / transactions on third party websites or apps Portal accessed through links or advertisements posted in the Portal. Notwithstanding anything to the contrary contained in the Terms or elsewhere, you agree that our maximum aggregate liability for all your claims under this agreement, in all circumstances, other than for the payment of any withdrawable balance in your user account, shall be limited to Indian Rupees One Thousand only (INR. 1,00/-)

21. Disclaimer and indemnity


The Services on the Websites and the Content present on it are provided strictly on "as is" basis with all faults or failings. Any representations, warranties, conditions or guarantee whatsoever, express or implied (including, without limitation, any implied warranty of accuracy, completeness, uninterrupted provision, quality, merchantability, fitness for a particular purpose or non-infringement) are specifically excluded to the fullest extent permitted by law. CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED does not ensure or guarantee continuous, error-free, secure or virus- free operation of the Portal or its Content including software, Games, your user account, the transactions in your user account or continued operation or availability of any facility on the website.

Additionally, CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED does not promise or ensure that you will be able to access your user account or obtain Services whenever you want. It is entirely possible that you may not be able to access your user account or the Services provided by CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED at times or for extended periods of time due to, but not limited to, system maintenance and updates.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED disclaims responsibility and liability for any harm resulting from cancellation of any Game organized by it. If you are a cash player on the Portal, you acknowledge and agree that you will not be entitled to any refund in case of any service outages that may be caused by failures of our service providers, computer viruses or contaminants, natural disasters, war, civil disturbance, or any other cause beyond the reasonable control of Batch20.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED specifically disclaims any liability in connection with Games or events made available or organized on the Portal which may require specific statutory permissions, in the event such permissions are denied or cancelled whether prior to or during such Game or event.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED specifically disclaims any liability in connection with your transactions with third parties which may have advertisements or are hyperlinked on the Website.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED disclaims any liability in connection with violation of intellectual property rights of any party with respect to third party Content or user content posted on our Website. Intellectual property rights in any Content not belonging to us belong to the respective owners and any claims related to such content must be directly addressed to the respective owners.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED specifically disclaims any liability arising out of the acts or omissions of the infrastructure providers or otherwise failure of internet services used for providing and accessing the Services.

CONFOSTER SPORTE TECHNOLOGE PRIVATE LIMITED disclaims liability for any risk or loss resulting to you from your participation in Cash Games, including all risk of financial loss.

To the extent permitted by law, and in consideration for being allowed to participate in the Activity, you hereby agree to indemnify, save and hold harmless and defend us (to the extent of all benefits and awards, cost of litigation, disbursements and reasonable attorney's fees that we may incur in connection therewith including any direct, indirect or consequential losses, any loss of profit and loss of reputation) from any claims, actions, suits, taxes, damages, injuries, causes of action, penalties, interest, demands, expenses and/or awards asserted or brought against us by any person in connection with: infringement of their intellectual property rights by your publication of any content on our Website.

abusive, hostile or unlawful lead of some other player or for anything that ends up being deceiving, erroneous, disparaging, compromising, disgusting or in any case illicit in the case of starting from another player or something else;

use, misuse or abuse of your client account on our Website in any way at all; any separations, specialized disappointments, framework breakdowns, abandons, delays, interferences, controlled or ill-advised information transmission, misfortune or defilement of information or correspondence lines disappointment, dispersed refusal of administration assaults, infections or some other unfavorable mechanical events emerging regarding your admittance to or utilization of our Website; and access of your client account by some other individual getting to the Services utilizing your username or secret word, regardless of whether with your approval.

22. Responsible Game Play

Batch20 encourages all its players to play responsibly. We are committed to helping players who wish to stop playing or who wish to limit the amount that they play.